Help centre

Help centre

Everything Side can do, explained simply: step by step, with screenshots of the app.

Get started in 5 minutesCreate your account and set up your company for your first invoices. Team and access rightsInvite your colleagues and decide exactly what each one can see and do, when and from where. Sales and digital invoicesFrom quote to payment, with documents compliant with Moroccan law. Purchases and suppliersTrack what you buy and what you owe. Items and stockA clear catalogue and accurate stock, warehouse by warehouse. Point of saleSell at the counter, fast, from a computer or a tablet. Online storeYour showcase site or shop, linked to your stock. Projects, logistics and treasuryThe modules that go further. Your account securityYour data stays private and protected. Subscription and paymentSimple and transparent. Need help? Talk to the Side teamOur team answers in French, Arabic and English.

Get started in 5 minutes

Create your account and set up your company for your first invoices.

  • Sign up with your e-mail: you land directly in your company settings.
  • Fill in the legal name, ICE, IF, RC, address and logo: they appear on all your documents.
  • Choose the numbering (ex: FA-2026-0001) and your VAT rates in the My company tabs.
  • Add your first items and customers, then create your first quote or invoice.

Team and access rights

Invite your colleagues and decide exactly what each one can see and do, when and from where.

1. Invite a member

  • Team → Add a member: name, e-mail and role (ex: Sales, Storekeeper, Accountant).
  • The member receives an invitation e-mail to create their password; they only access your company.
  • The role fills the rights automatically; you can then adjust them module by module.

2. Rights, module by module

For each module (customers, sales, point of sale, purchases, items, stock, treasury, store…), choose a level:

  • No access: the module does not appear in their menu.
  • View: they only look, without changing anything.
  • Edit: they create and edit (ex: add a customer, prepare an invoice).
  • Full: they can also delete, validate and cancel. So you can keep deletion for yourself or an administrator only.
A member’s rights grid: one level per module.
A member’s rights grid: one level per module.

3. Hours and devices

  • Any time, or only some days and hours (ex: Monday to Saturday, 08:30 to 18:30).
  • Outside these hours the member cannot sign in: the system closes for them.
  • Also choose the allowed devices: all, computer only or phone only.
Allowed days, hours and devices for a member.
Allowed days, hours and devices for a member.

4. Allowed IP addresses

  • Turn on “Only from some IP addresses” to limit access to the office or the shop.
  • Add one or more addresses with a name (ex: Casablanca office) and a duration.
  • The “My current address” button adds the address of the computer you are on.
Access limited to the office IP address.
Access limited to the office IP address.

5. Suspend or remove access

  • Turn a member off in one click: they are signed out and cannot enter, their documents stay.
  • Only the owner manages the team and the trash, unless you give someone the Team right.

Sales and digital invoices

From quote to payment, with documents compliant with Moroccan law.

  • Quote → order → delivery note → invoice, one click at each step.
  • Each invoice carries the legal mentions (ICE, IF, VAT per rate, total in words) and continuous numbering.
  • Share the invoice by link or WhatsApp: your customer opens it without an account; the QR code and the “Original document verified by Side” seal prove it was not changed.
  • Record payments (cash, cheque, transfer, LCN): the balance updates and reminders are easy.
  • Credit notes, discounts, deposits and 25 document themes.

Purchases and suppliers

Track what you buy and what you owe.

  • Price requests, purchase orders, receipts and supplier invoices.
  • Receipts update the stock automatically.
  • Supplier profile with attached documents (PDF, photos) and team notes.

Items and stock

A clear catalogue and accurate stock, warehouse by warehouse.

  • Items and services with photos, categories, barcode and purchase / sale price: the margin and its rate show under the price.
  • Several warehouses, movements, transfers and stock counts.
  • Minimum stock: an alert shows at the top of the app and an e-mail goes to the people who have stock access.

Point of sale

Sell at the counter, fast, from a computer or a tablet.

  • “Cash desk” button at the top of the app, search by name or barcode.
  • Printable tickets (10 themes), cash, card or mixed payment.
  • Every POS sale feeds the stock and the treasury.

Online store

Your showcase site or shop, linked to your stock.

  • Pick a template, add your sections (about, services, gallery, reviews, FAQ) and your colours.
  • Orders arrive in Side; the customer receives a confirmation e-mail with their number.
  • Members with store access receive an e-mail and a notification for each order.

Projects, logistics and treasury

The modules that go further.

  • Projects: tasks, stages, time spent and link with quotes and invoices.
  • Logistics: shipments, route sheets and delivery tracking.
  • Treasury: banks, cash, cheques and LCN received or issued, schedule and bank reconciliation.

Your account security

Your data stays private and protected.

  • Encrypted connection, hashed password, “Stay signed in” for 40 days per device.
  • Each company is isolated; nobody else sees your data.
  • Deletions go through a 30-day trash.
  • My account → Notifications: choose the e-mails you receive (orders, support…).

Subscription and payment

Simple and transparent.

  • Pay monthly, or yearly with 2 months free.
  • Payment by bank transfer; after each payment you receive an invoice from SEM Agency, the publisher of Side.
  • Without payment the account becomes read-only: your data can still be viewed and exported.

Need help? Talk to the Side team

Our team answers in French, Arabic and English.

E-mail support@side.ma For detailed requests and attachments. From the app Open a request Help & support: open a request, follow it and get the answer by e-mail.